At Baxton Studio Shop, we understand that receiving your new furniture and home accessories is an exciting moment. Our streamlined delivery process ensures your carefully selected pieces arrive safely and promptly to transform your living space.
Our Delivery Promise
We’re committed to making your shopping experience as seamless as our furniture designs. From our San Francisco headquarters to your home worldwide, we’ve optimized our delivery process to balance speed, reliability, and affordability.
Processing Time: All orders require 1-2 business days for processing before shipment. During this time, we carefully inspect and prepare your items for their journey to you.
Shipping Options
Standard Shipping
- Carriers: DHL or FedEx
- Delivery Time: 10-15 business days after shipment
- Cost: $12.95 flat rate
Ideal for when you need your items promptly. Our standard shipping option provides tracking and reliable delivery through our premium carrier partners.
Free Shipping
- Carrier: EMS
- Delivery Time: 15-25 business days after shipment
- Cost: FREE for orders over $50
Perfect for budget-conscious shoppers who want to maximize value without compromising on quality. Enjoy complimentary shipping on qualifying orders while we carefully deliver your items through our trusted EMS network.
Please note: We currently ship to most regions worldwide, with exceptions for some Asian countries and remote locations. Delivery times may vary during peak seasons or due to unforeseen circumstances.
After Your Order Ships
Once your order leaves our warehouse, you’ll receive a confirmation email with tracking information. This allows you to monitor your package’s journey and anticipate its arrival.
Our delivery partners will contact you to schedule the final delivery, ensuring someone is available to receive your new furniture pieces.
Returns & Exchanges
We stand behind the quality of our products. If you’re not completely satisfied with your purchase, you may return items within 15 days of receipt. Please contact our customer service team at [email protected] to initiate a return.