FAQ

We specialize in affordable, stylish home furnishings with a focus on dining and living room furniture, entryway organization, and floor care. Our product range includes Bar Furniture, Dining Room Sets, Coffee Tables, Chairs, Benches, and various home accessories designed to transform your living space.

At Baxton Studio Shop, we believe that great style shouldn’t break the bank. Our furniture combines contemporary design with durable construction, offering excellent value without compromising on quality or aesthetics.

Yes! We understand the needs of space-conscious shoppers. Our Dorm Home Appliances and space-saving designs like Folding Tables & Chairs and Futons are perfect for dorm rooms, apartments, and compact living spaces.

All orders require 1-2 business days for processing before shipment. During this time, we carefully inspect and prepare your items to ensure they meet our quality standards.

We offer two shipping methods:

Standard Shipping: $12.95 flat rate via DHL or FedEx, delivered in 10-15 business days after shipment. Includes tracking and reliable delivery.

Free Shipping: Complimentary via EMS for orders over $50, delivered in 15-25 business days after shipment. Perfect for budget-conscious shoppers.

We ship to most regions worldwide, with exceptions for some Asian countries and remote locations. Our streamlined delivery process ensures your furniture arrives safely from our San Francisco headquarters to your home.

Once your order ships, you’ll receive a confirmation email with tracking information. Our delivery partners will also contact you to schedule final delivery, ensuring someone is available to receive your furniture.

Our carriers will contact you to arrange a convenient delivery time. We recommend having someone available to receive and inspect your furniture upon delivery.

We stand behind our products! If you’re not completely satisfied, you may return items within 15 days of receipt. Please contact our customer service team at [email protected] to initiate a return.

Returns must be initiated within 15 days of receiving your order. Items should be in original condition. Please contact us for specific return instructions and any applicable restrictions.

Once we receive your returned item, refunds are typically processed within 5-7 business days. The time it takes for the refund to appear in your account depends on your payment method and financial institution.

We accept Visa, MasterCard, JCB, and PayPal for your convenience and security.

Absolutely. We use industry-standard encryption and security measures to protect your payment information. You can shop with confidence knowing your data is safe.

While creating an account makes future shopping easier and allows you to track orders, it’s not required for one-time purchases. You can checkout as a guest.

Our dedicated customer service team is here to help! You can reach us at:
Email: [email protected]
We typically respond within 24 hours during business days.

Our customer service team is available during regular business hours, Monday through Friday. We strive to respond to all inquiries within 24 hours.

Our headquarters is located at 1818 Forest Avenue, San Francisco, US 94143. From here, we carefully coordinate the delivery of your furniture worldwide.